The Auction House is a feature where players can put their own cars up for auction for in-game credits, or bid on other players' cars.
Can you buy DLC cars in the Auction house?
Players who own the DLC for a particular car can buy and sell those DLC cars in the Auction House, but players who don't own the DLC will get an error message when trying to bid on DLC cars.
Can I sell my Barn Finds or Loyalty cars on the auction house?
Barn find cars and Loyalty reward cars cannot be sold on the auction house.
Why did I get less than the bid price for a car I sold on the Auction House?
Like real life, the Auction House takes a commission on sales, which increases due to price and other player paints and tuning setups applied to the car.
There is about a 15% fee for listing on the auction house.
How is it that other sellers can set a higher Buy Out price for the same car I'm selling?
Users who have Legendary status as a painter or tuner have the benefit of higher Auction House ranges.
Why do I keep getting a Bid Failed message?
The Auction House has a limit on the number of transactions within a 24 hour period. Come back the next day and try again. In unusual cases, rebooting your equipment may clear error messages.
Where is the car I won? Where are my credits?
Make sure you complete each auctioned car by selecting it and claiming the car or your credits so they are added to your garage or account. If you are certain you have done this and apparently lost credits or cars while trying to claim them, first reboot and check again. If you still cannot access or find your car, then fill out a ticket and one of our Customer Advocates will investigate.
Why is the Auction House grayed out?
You may not have completed enough of the tutorial. Try going through more gameplay and make sure the Festival Playlist unlocks as well.
The privacy settings on your account may not be set up properly. Some privacy settings may interfere or reduce functionality in your gameplay experience. Your privacy settings may affect if you can receive gifts or use the feature like the Auction House.
- Go to https://account.xbox.com/Settings and ensure you haven't selected to block or restrict any privacy and online safety features.
- Verify your privacy settings set to "Everyone" for "You can see and upload community creations" and "See other people's Xbox Live profiles (Xbox 360: Profile Viewing)"?
- Double check the age setting for your account and make sure it's over 18 and not listed as a child account.
For more information on Parental controls please see: https://support.xbox.com/en-US/browse/xbox-one/security