Before opening a ticket, please check our known issues articles or search for your issue using the search option at the top. We may already have information or troubleshooting for your case.
Please try to report only one bug or issue per ticket. This helps our team investigate and handle these more effectively. If you have multiple problems you would like to report, please open individual tickets.
Known Issues Articles
If you would like to report a bug, please click on the link at the bottom of this page, and one of our Support Agents will review it.
Please include a screenshot or video showcasing your issue in your bug report.
How to Capture and Share game clips
Here are a few links for recording and sharing on the Xbox One and Windows 10. If you have any issues attaching screenshots or videos, you can upload the file to One Drive or another file service, then provide the share link.
- Capture game clips and screenshots
- Share game clips and screenshots
- Use Xbox Game Bar to capture game clips and screenshots on Windows
- Edit game clips in the Xbox Console Companion app on Windows 10 devices