If you have lost your saved, data please fill out the Lost Saved Data Ticket and one of our Customer Advocates will investigate the issue.
Commonly reported issues:
- My game started from scratch.
- I picked the wrong saved game.
- My cat sat on my controller and cancelled my sync.
After investigation, compensation will be gifted in the event the loss is valid.
We will NOT be able to return any type of Skill Points, Level, Experience, Tokens or Progress.
IMPORTANT NOTE: Never cancel your sync. If you cancel, then you run the risk of having your data corrupted and/or overwritten.