Invalid Profile Message
If you get an invalid profile error message when trying to load your save or after signing into your account please see our article on lost save progress. Your save may not be gone but there is troubleshooting on this page to help.
I've lost all my progress, what do I do?
Save error messages
Players may sometimes receive a save error message when loading the game.
Invalid profile and save error codes may include the following: E:104f-0, e:306f-0, E:1047-0, e:1045-0, E:107D-0, E:116f-0, E:116f-0, E:47, e:47-0,e:108f-f, e:1007-0, e:100f-0, e:1005-0, e:1007-19, e:102f-0, E:104d-0, E:112f-0, E:132f-0, e:1005-19, E:100f-18, e:0-41, e:45-b, e:32d-0, Time Out
If you receive one of these messages please see out support article your save may not be gone but there is troubleshooting on this page to help.
I've lost all my progress, what do I do?
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