Q: How can I obtain the special rewards from the Duracell/Motorsport partnership?
A: By making a purchase of one or more eligible Duracell products and submitting a picture of the purchase receipt to www.DuracellForza.com. Once validated, you will receive the applicable code.
Q: Where do I submit my Duracell purchases?
A: To register your purchases, please visit www.DuracellForza.com
Q: What rewards will I receive as part of this partnership with Duracell?
A: For your first purchase, you’ll receive DURACELL DRIVERS SUIT (available from August 1 until December 31). Your second purchase will get you a New To Motorsport Car (from October 14 until December 31). The third purchase you make will get you 500,000 in-game credits (from November 1 until December 31).
Q: In what countries will this special offer be available?
A: Participating stores and products will only be located in the US either physically or through digital retailers. Make sure to check out eligible products at www.DuracellForza.com
Q: Is this offer available for both Xbox and Steam?
A: Yes, you can get a code for Xbox and Steam when you submit your products.
Q: I have submitted my purchases, but I haven’t received anything. What should I do?
A: If you haven’t received a registration form in your email, please contact help@DuracellForza.com
Q: How do I redeem the code I received for my rewards?
A: Please follow the steps below to get your rewards:
HOW TO REDEEM XBOX CODE ON XBOX SERIES X|S OR XBOX ONE:
1. From your Xbox Home Menu go to the Microsoft Store
2. If prompted, sign in with the same account you play Forza Motorsport on.
3. From the left sidebar menu in the Store, highlight and select “Redeem” with the A Button on your controller.
4. Enter your Code when prompted and then select Next to confirm.
5. If the in-game content is available, download will start under "My Games and Apps" in your Queue.
HOW TO REDEEM XBOX CODE ONLINE:
1. From a web browser, go to redeem.microsoft.com.
2. Enter the 25-character Code, select Next, and then follow the prompts. For more information, visit https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/redeem-prepaid-codes
HOW TO REDEEM STEAM CODE VIA THE STEAM CLIENT ON PC:
1. Download and install Steam from https://store.steampowered.com/about/download.
2. If you already have Steam installed, press the Start button, and then enter Steam into the search bar.
3. Once signed in, select Games in the toolbar on the top left of the screen, and then select Activate a Product on Steam.
4. Follow the on-screen prompts until you can enter the activation key for your in-game content.
Q: I have redeemed my code on Forza Motorsport, but the suit/car/credits haven’t appeared in my collection. What can I do?
A: It might take some time for your rewards to show up in-game. Please, close the game and wait a few minutes before starting it again. Double check if you redeemed your code for the right platform (Xbox or Steam)